FeaturedCustomers names top security awareness training software vendors for Fall 2026

FeaturedCustomers released its Fall 2026 Security Awareness Training Software Customer Success Report on Oct. 20, ranking vendors by customer reference content, market presence and company score. The report aims to help buyers compare providers using verified customer feedback.

Why it matters: - The report gives B2B buyers a customer-reference-based way to compare security awareness training software before making a purchase. - FeaturedCustomers says the rankings are built from verified customer content, which can help buyers look past vendor marketing and focus on documented customer experience. - The report matters for a category tied to employee phishing resistance, security training and broader cyber risk reduction.

What happened: - FeaturedCustomers published the Fall 2026 Security Awareness Training Software Customer Success Report on Oct. 20, 2026. - The report ranks vendors in three groups: Market Leaders, Top Performers and Rising Stars. - Market Leaders named in the report are Arctic Wolf Networks, Cofense, Fortra, KnowBe4, Mimecast and Proofpoint. - Top Performers named in the report are Cyberbit, Cybrary, Hoxhunt, Huntress, Immersive Labs, Infosec, IRONSCALES, LibraCyber, MetaCompliance, SimSpace, SoSafe, TitanHQ and Webroot. - Rising Stars named in the report are CybeReady, CybSafe, Keepnet Labs, Living Security, Phished and Security Mentor.

The details: - FeaturedCustomers said Market Leaders have a substantial customer base and market share, plus the highest ratio of customer reference content, content quality score and social media presence relative to company size. - FeaturedCustomers said Top Performers have significant market presence and enough customer reference content to validate their vision. - FeaturedCustomers said Top Performers are highly rated by customers but have not reached Market Leader scale relative to company size. - FeaturedCustomers said Rising Stars do not yet have the market presence of the other two groups, but show disruptive technology and growing social presence. - The report is based on more than 3,000 pieces of verified customer reference content. - A vendor’s overall customer success score comes from a weighted average of Content, Market Presence and Company Scores. - Of the vendors in FeaturedCustomers’ security awareness training software category, 25 met the minimum requirements for the report. - FeaturedCustomers said the report is designed to give prospects better insight into which security awareness training software may work best for their business. - FeaturedCustomers describes itself as a customer reference platform for B2B software and services. - The company says its platform helps buyers research vendors through testimonials, success stories, case studies and customer videos. - FeaturedCustomers said the platform influences purchasing decisions for thousands of B2B buyers in the final stages of the buying cycle, including Fortune 500 companies and SMBs. - More information is available here.

Between the lines: - The ranking framework favors vendors with both customer proof and visible market traction, not just product features. - The three-tier structure separates established category leaders from newer vendors with momentum, which can shape how buyers shortlist providers. - For vendors, customer references appear to be a core competitive asset in this market.

What's next: - Buyers can use the report as a starting point for vendor evaluation and then compare product fit, security coverage and deployment needs. - Vendors ranked in the report may use the recognition in sales and marketing as the buying cycle for security training tools continues. - FeaturedCustomers is likely to keep updating the category as more verified customer reference content becomes available.